NOL Card Balance Check in 2025 | RTA Dubai Website
If you are also a UAE national and want to travel to different places in Dubai, then the NOL card is a must-have for your travel in Dubai, which provides easy access to the metro, bus, water bus and parking. It makes travel faster and more efficient without paying cash. Users can use the online portal, mobile app, ticket machine or customer service center to check the balance.
The NOL card also includes features like top-up, fare discounts and connectivity with other civic services. We are quite experts in checking the balance of the NOL card. So here we will present various tips with the help of which you can check your NOL card balance in 1 second.
Methods to Check NOL Card Balance
Checking your Nol card balance is an important part of making your travel in Dubai easy and efficient. There are several ways that are quick and easy. Here we will look at the different ways you can check your balance.
1) Check Balance via RTA Website
The RTA website provides you with a complete solution for checking balances, recharging, and reviewing your travel details. The system is designed to save time, security, and convenience. This detailed guide gives you complete confidence and convenience in managing your Nol Card, so that every moment of your travel is comfortable and hassle-free.
Here are step-by-step guide with full details:
Step 1: Visit the RTA website
First of all, visit the official website of RTA. Select NOL Card Services in the services section on the website.
This section is specifically designed for all services related to NOL card.
Step 2: Enter your NOL Card Number
Find the field labeled NOL Card Tag ID. This field allows you to enter your card’s unique 14-digit number.
If you are having trouble finding the number, look at the front of the card, where the number is clearly listed. Enter the number carefully to avoid any mistakes.
Step 3: Submit the form
Once you have entered your NOL card number, click on the Check NOL Card Balance button. This button is designed to process your request.
After submitting the form, the system will verify the number you provided and retrieve the balance information.
Step 4: View balance
Now you have to go to the Check NOL Balance option on the RTA website.
Here you will be asked to enter your NOL card number again. Click on the Search button and your balance will appear on the screen in a second.
Check NOL Card Balance
Additional Information
If you need the balance as well as the travel history or other details, the RTA website also provides you with this facility. In case the balance is low, you can also use the option to recharge the card immediately.
2) Check Balance via SMS
SMS is a simple, fast and effective way to check your Nol card balance. It provides you with your balance information from anywhere and anytime from your mobile.
Here is a detailed and step-by-step guide so that you can complete the process without any difficulty:
Step 1: Open the messaging app
Open the messaging app on your mobile phone.
Tap the icon on the home screen to open the messaging app. Make sure you have enough balance or SMS package in your phone so that there are no problems sending messages.
Step 2: Compose a new SMS
To compose a new SMS, select the New Message option.
This option is usually located on the home screen of the messaging app or in the bottom right corner.
Step 3: Enter your Nol Card ID
Enter your 14-digit unique Nol Card number in the SMS text.
This number is printed on your Nol Card, usually on the front or back of the card. Be careful not to make any mistakes when entering the number, as an incorrect ID will not complete the process.
Step 4: Enter the number to send the message
Enter the number 511 to send an SMS.
This is the official RTA (Roads and Transport Authority) number used for all Nol Card SMS services. If you have never used this service before, this message will register your mobile number in the RTA system.
Step 5: Check and send the message
Reread your written message to make sure there are no mistakes.
Make sure the NOL Card ID is correct. Now click on the Send button to send the message.
Step 6: Receive a response from the RTA
You will receive a response from the RTA within a few moments of sending the SMS.
This response will provide the current details of your Nol Card balance. If you are using the service for the first time, the system will register your number and send a confirmation message.
Step 7: Use the short code to check your balance again
Now that your number is registered in the RTA system, you can check your balance more easily.
Whenever you want to check your Nol card balance, type BAL and send it to 511. You will know your balance in a few seconds.
3) Via Ticket Offices
To check your Nol card balance, you can visit the RTA authorized ticket offices or counters at metro and bus stations. Here is the detailed procedure so that you can easily check your balance:
Step 1: Visit the nearest ticket office
Visit the RTA authorized Nol Card ticket office or counter at your nearest bus or metro station.
These offices are clearly visible at stations and provide you with immediate assistance.
Step 2: Present your Nol Card or Nol Tag ID
Give your Nol Card to the ticket officer at the counter or, if you do not have the card, provide your Nol Card Tag ID.
Step 3: Request a balance inquiry
Ask the ticket officer to check the balance of your Nol card. You should submit your application in a polite manner so that the process can be completed quickly.
Step 4: Wait for a while
The officer will enter your card or tag ID details into the system to get your balance information. This process is completed within a few seconds or a minute.
Step 5: Get Balance Details
The ticket officer will tell you the current balance of your Nol Card. You can manage your next travel needs with peace of mind by listening to the balance details.
4) Check Balance on Metro Stations
Checking your Nol card balance at Dubai Metro stations is a very easy and quick process. This method is especially useful for those who want to know their card balance instantly while traveling. You can easily check your balance by following these steps:
Step 1: Reach the Metro Station
Go to your nearest Metro station where Nol card checking facility is available. Nol card checking machines and counters are available at all Metro stations in Dubai.
Step 2: Find the Nol card checking machine
Find the Nol card checking machine at the metro station. These machines are located inside the station or near the entry gates.
Step 3: Scan the Nol card
Place your Nol card on the sensor of the checking machine.
Make sure that the card is placed correctly on the machine’s scanner so that the balance can be read correctly.
Step 4: View balance details
After scanning, the current balance of your Nol card will be displayed on the screen. You can plan your journey by looking at the information on the screen.
Step 5: Visit the ticket counter for further guidance
If you have any issues with the machine or need further information, visit the ticket counter at the metro station. The staff at the counter will guide you thoroughly and help you check your balance.
5) Check Balance with Card Number
Checking your Nol card balance has now become even easier, as you can check your balance simply by using your Nol card number. This method is especially great for those who don’t carry their card with them but have the number available. You can complete this process by following these steps:
Step 1: Visit the official website of RTA
Open the official website of RTA on your computer or mobile. This website provides all the services related to NOL card. Find the Check Balance section to go directly to the NOL card balance checking page.
Step 2: Enter NOL card number
Enter your NOL card number in the form on the website. The NOL card number consists of 14 digits and is clearly mentioned on your card. If you do not have the card but have the number saved, you can just use the number.
Step 3: Submit the form
After entering the number, click on Check Balance or the corresponding button. The system will verify the number you provided and display the balance information.
Step 4: View balance details
Within a few moments of submitting the form, the current balance of your NOL card will be displayed on the screen. You can use this information to plan your trip or recharge your card.
Step 5: Save the information
If you want to check your balance again in the future, save the Nol card number. This process can save you time and allow you to check your balance quickly when needed.
This method is especially useful for individuals who do not travel with their card but want to keep track of their balance. Using a NOL card number makes your travel more convenient and efficient.
Check NOL Card Balance History
Checking your Nol Card balance history is essential for tracking your travel expenses and understanding your usage patterns. You can easily view your Nol Card balance history by following the steps below:
Step 1: Access the RTA app or website
Download the RTA Dubai app on your mobile or visit the official RTA website.
Make sure you have an internet connection.
Step 2: Go to the NOL Card section
Find the option Check NOL Balance History in the app or website menu. Click or tap on this option.
Step 3: Log in to your account
Enter your registered user ID and password. If you haven’t created an account before, create a new account using your NOL Card details and your information.
Step 4: Enter your NOL Card information
Enter your NOL Card number (14-digit ID) in the field provided. Double-check the details to avoid errors.
Step 5: View Balance History
After submitting the card details, you will see the option to view the balance history. Click on it to get the following details:
- Past transaction details
- Recharge history
- Fares deducted for a particular trip.
Step 6: Download or Save History
If needed, download your balance history for your records. Some platforms also allow you to email your history or save it as a PDF.
Understanding NOL Cards
Explore the various types of NOL Cards like Silver, Gold, and Blue, and stay informed about the updated fare structure for 2025.
Types of NOL Cards
Nol cards come in different types that are used for Dubai’s RTA transportation services and other services. Each of these cards has a different purpose, price, and features.
| Card Type | Cost | Transport Access |
|---|---|---|
| Silver | Dh 25 upfront (Dh 19 credit) | RTA services, non-transport |
| Gold | Dh 25 upfront (Dh 19 credit) | Metro, Tram, All RTA services |
| Red | Dh 2 per ticket | RTA services (Metro, Bus, Tram) |
| Personal | Dh 70 + Dh 20 credit | All RTA transport, 50% fare reduction |
| Virtual | App-based, no upfront | Metro, Buses, Trams, Shops |
Nol Card Fares for 2025
There may be a few changes to the Nol Card fares in 2025, and they are aimed at improving the fee rates on various transport services. These fares will introduce separate prices for different types of Nol Cards.
| Zone | Silver | Gold | Blue | Red |
|---|---|---|---|---|
| Within 1 | 03 AED | 06 AED | 03 AED | 04 AED |
| 2 Adjacent | 05 AED | 10 AED | 05 AED | 06 AED |
| More than 2 | 7.5 AED | 15 AED | 7.5 AED | 08 AED |
Discounted fares for the Blue Card apply to students, seniors and social beneficiaries. Fares are calculated based on the zones travelled within the Dubai public transport network. Red Ticket fares are slightly higher and are suitable for short-term or single-use travelers.
NOL Card Passes
Nol Card passes are available in various types, which are used to travel on Dubai’s public transport services. Each of these passes provides unlimited rides for a specified period. These passes provide convenience and savings to passengers.
| Pass Type | Description |
|---|---|
| 7 Days | Unlimited rides for 7 days. |
| Monthly | Unlimited rides for 30 days. |
| 3 Months | Unlimited rides for 90 days. |
| Annual Pass | Unlimited rides for 12 months. |
7 Days Pass
The Nol Card 7-Day Pass is perfect for tourists or short-term users. With this pass, you can travel unlimitedly on the metro, buses and trams for 7 days. This pass is perfect for those who are commuting in Dubai for a short period of time.
30 Days Pass
The Nol Card Monthly Pass is for those who use public transport regularly. This pass provides unlimited travel on the metro, buses and trams for 30 days. This pass is perfect for students and daily commuters.
3-Months Pass
The Nol Card 3-Month Pass provides unlimited travel for 90 days. This is perfect for long-term travelers. This pass saves you the hassle of buying daily tickets.
Annual (Year-Round) Pass
The Nol Card Annual Pass is perfect for travelers who use public transport regularly throughout the year. This pass provides unlimited travel on the metro, buses and trams for 12 months. This is a great way to travel for a year with a single payment.
Nol Cards Accepted Locations
Nol Cards are widely accepted across various public transport options, retail outlets, and entertainment venues in Dubai. The Nol Card can be used on all RTA public transport such as the metro, buses, and trams. In addition, it is also accepted at various retail shops, parking meters, and major entertainment venues such as parks, museums, and major landmarks.
Customer Service
If you need help, complaints, or information from RTA Dubai, you can contact them in various ways. You can register your complaints or queries by calling the RTA helpline number 8009090 or by visiting their website. In addition, you can also reach out to RTA on their social media profiles and get immediate assistance.
Benefits
There are many benefits to using the Nol Card, such as convenience, affordability, and widespread acceptance. The Nol Card gives you unlimited travel on Dubai’s various public transport services, such as the metro, buses, and trams. In addition, it can also be used at parking, shopping, and entertainment venues, saving you time and money.
FAQs
You should check your Nol card balance periodically to make sure you have enough balance for your trip. It is especially important to check your balance when you are going on a long trip or when your balance is low.
Yes, you can recharge your Nol card online. You can easily recharge your card and increase your balance instantly through the RTA website or the Nol app.
If you lose your Nol card, you should contact the RTA Customer Service Center immediately (8009090). If your card is registered, you can have your balance restored. Otherwise, you will have to get a new card and the balance will not be refunded.
Conclusion
the NOL card offers a convenient and efficient way to access Dubai’s public transport system, with various passes tailored to different needs. Whether you’re a tourist or a regular commuter, the card ensures seamless travel across metro, buses, and trams.
Checking your balance is simple with multiple methods, such as the RTA website, SMS, and metro stations. For more details, we encourage you to explore the RTA official platform for further information and services.
