How to Check Your Hafilat Card Balance in Abu Dhabi | Complete Guide 2025
The Hafilat card in the UAE is designed to travel on buses in Abu Dhabi. You have come to the right place to know how to check your Hafilat card balance. If you’re traveling in Abu Dhabi, you don’t need to carry cash in your pocket. The UAE government issues Hafilat cards to UAE travelers for 30 days or up to 5 years.
With the Hafilat card, you can keep your balance in a Hafilat smart card and easily travel to Abu Dhabi Buses. Hafilat card plays a critical role in traveling in Abu Dhabi. If you don’t know how much outstanding balance is on your card, then in today’s article we will tell you how to check your Hafilat card balance in 2025. This article will tell you different ways to check your Hafilat card balance anywhere.
Best Ways to Check Hafilat Card Balance
Hafilat card balance can be checked online and offline. It is important to check the Hafilat card balance wherever you are in the UAE. Because you need to know how much balance you have on your card to use public transport in Abu Dhabi. Also, you should check the NOL card balance if you want to travel on buses in Dubai. Below are the ways to check your Hafilat card balance.
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Hafilat Card Balance Check Online
To check Hafilat Card Balance Check Online, you must have a smartphone and internet or Wi-Fi. Hafilat website is the first way to check Hafilat Card Balance Check Online.
1) Hafilat website
Open the Hafilat website on Google: This method requires you to have a good internet connection and a mobile phone. Then type this address into your Google browser (hafilat.darb.ae) then you will reach the official website of Hafilat. Enter your Hafilat Card number and click Go Button, then you will see your remaining balance.
2) Darbi App
- Download the Darbi App from the Play Store: Install the Darbi App on Android, IOS, or Huawei smartphones. After installing, you need to install the Darbi App.
- Log in or create a new account: After opening the app log in with your account credentials which you need to provide a username and password, if you don’t already have an account, you may need to create an account on the Hafilat official website which is very easy.
- Enter Your Hafilat card No: Find the section My Cards option or Hafilat card services. and enter your Hafilat card no.
- Check Balance: Click on the Darbi app on the corner and click on the check balance option to check your Darbi card balance.
- View your transaction history: If you want to view your transaction history, click View Transactions within the app to access this information. The app will then display your Darbi card balance and transaction history.
Hafilat Card Balance Check Offline
If you are not able to check Balance online then you should know the offline method. With this offline method, you will know your balance. After which you can use the Hafilat Card to travel in Abu Dhabi by public transport.
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Recharge Kiosks
Visit any nearby Hafilat Card merchant store or bus station in Abu Dhabi. Tap your card at the Kiosks machine here. Your card balance will be displayed on the Kiosks machine screen shortly. This is a great way to check your Hafilat Card balance easily.
Hafilat Recharge Machine Near Me
Below are the addresses of the Recharge Kiosks machines and their timetables. You can visit any of the Kiosks machines near you in Abu Dhabi to check your balance and recharge your card if needed. The addresses of all the machines are given below.
| Location | Address | Operating Hours | Notes |
|---|---|---|---|
| Abu Dhabi Central Bus Station | Near Al Wahda Mall, Al Wahda Street | 24/7 | Accessible round the clock, ideal for travelers needing balance recharge at any time. |
| Marina Mall | Corniche Road, Abu Dhabi | 10:00 AM – 10:00 PM | Convenient for shoppers and visitors in the Corniche area. |
| Yas Mall | Yas Island, Abu Dhabi | 10:00 AM – 10:00 PM | A popular location for tourists visiting Yas Island attractions. |
| Abu Dhabi Mall | Tourist Club Area, Abu Dhabi | 10:00 AM – 10:00 PM | Centrally located for residents and tourists in the city center. |
| Khalidiyah Mall | Al Khalidiyah, Abu Dhabi | 10:00 AM – 10:00 PM | A strategic location for residents in the Khalidiyah district. |
| Al Wahda Mall | Hazza Bin Zayed Street, Abu Dhabi | 10:00 AM – 10:00 PM | Perfect for travelers and shoppers in the Al Wahda area. |
| Bawabat Al Sharq Mall | Baniyas East, Abu Dhabi | 10:00 AM – 10:00 PM | Convenient for residents in the Baniyas East neighborhood. |
| Mushrif Mall | 17th Street, Airport Road, Abu Dhabi | 10:00 AM – 10:00 PM | Easily accessible for those near Airport Road and Mushrif area. |
| Al Ain Central Bus Station | Khalifa Bin Zayed Street, Al Ain, Abu Dhabi | 24/7 | Open 24/7 to serve travelers and commuters in the Al Ain region. |
| Dalma Mall | Mussafah Industrial Area, Abu Dhabi | 10:00 AM – 10:00 PM | Ideal for those living or working in the Mussafah Industrial Area. |
Customer Service
If none of the above methods work, call Hafilat Customer Service at (+97125507472) or (+97125502155) from your registered number. The representative will ask you for your Hafilat Card Number, and provide him with your Hafilat Card number. After that, the customer service representative will tell you the balance of the Hafilat Card.
Types of Hafilat Card
The Hafilat card in Abu Dhabi is divided into two parts. One of which is called a Personalized Hafilat Card and the other is a Contactless Smart Ticket (CST). Both these cards have distinct advantages. Which is described in the list below.
- Personalized Hafilat Card: This reusable card is valid for five years, so residents here use this card. An initial top-up of 10 AED is required for the personalized Hafilat Card which will get you the card. The Hafilat Card can be obtained from Al Salah Bus Station and Abu Dhabi International Airport.
- Contactless Smart Ticket (CST): This temporary card is free and valid for 30 days if you are visiting UAE for 30 days. However, you will need to load credit into a contactless smart ticket to use public transport.
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Faqs
Visit any nearby Hafilat Card merchant store or bus station in Abu Dhabi. Tap your card at the Kiosks machine here. Your card balance will be displayed on the Kiosks machine screen shortly. This is a great way to check your Card balance easily.
The Hafilat card itself doesn’t have a monthly charge
The Hafilat Card can be obtained from Al Salah Bus Station and Abu Dhabi International Airport.
There is no minimum balance requirement to maintain on your Hafilat card.
Conclusion
The Hafilat card simplifies public transport in Abu Dhabi by eliminating the need for cash and providing a convenient way to manage travel expenses. Whether you prefer checking your balance online through the Hafilat website or Darbi app, or offline via kiosks or customer service, multiple methods are available to suit your needs. Understanding your Hafilat card balance ensures smooth travel across Abu Dhabi’s buses. Stay informed, keep your card topped up, and enjoy hassle-free journeys with the Hafilat card.
